San Diego 311 gives citizens an easy, one-stop way to access key city services and it’s finally time for city government to catch up with modern technology and embrace new ways to serve our citizens.”
Residents can use the system to report problems with a whole range of major city services, including potholes, broken sidewalks, abandoned vehicles, broken lights, illegal dumping, and graffiti.
The system will not only improve citizen services, but saves taxpayers money by streamlining the way complaints are handled by city departments.
San Diego 311 uses geo-tagging technology to automatically provide the problem’s location, simplifying the reporting process for residents and the response process for city employees.
We used CitySourced as the city’s partner for the system. CitySourced has created similar systems for cities such as San Jose, San Francisco, and Escondido.
City government should be easy to access – and the San Diego 311 App will literally put City services at citizens’ fingertips.
For instructions on how to download the App, visit http://www.sandiego.gov/citycouncil/cd5/